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BACUP (British Association of Cancer United Patients and their families and friends)

THE CANCER INFORMATION SERVICE

Files relating to the CIS

Articles on cancer information services

Information relating to CIS call statistics; statistics of press reports of cancer and bibliography relating to articles on a CIS

‘A marketing plan for the Cancer Information Service' sent to VC-J by Judy Stern of the Comprehensive Cancer Center Communications Network (CCN)

Useful contacts: correspondence

Suggestions for changes to the Call Record Form

Papers, including press notices and articles, relating to the launch of BACUP's Information Service

Correspondence with potential volunteers

Figures from surveys of callers from three pilot studies

Preliminary analysis of CIS

Projected leaflets.  Draft of ‘What is cancer?' list of leaflets produced by the Royal Marsden Hospital; list of leafletsto be produced by BACUP

Cancer Information Service.  Papers from the American Cancer Information Service: call record sheets; example calls and the appropriate responses to give; ms notes on calls; survey form sent to hospitals

Notes from meeting, relating to the development of responses to common cancer questions

CIS evaluation.  Analysis of statistics: breakdown of type of enquiry; sex; age; ethnic origin etc of callers

Examples of standard letters and responses including some from other Cancer Information Services

Speech at the opening of the CIS

Examples of letters for and notes regarding assigning letter-codes for the CIS log

Statistics from the CIS

Guidelines on developing a CIS.  Produced by the Memorial Sloan-Kettering Cancer Center

Cancer Communication Network semi-annual Report. Penrose Hospital/AMC Cancer Research Center

Replies from a survey of CIS supervisors in Washington State

Survey forms for people who have used the CIS (blank)

Survey (blank) of services for cancer patients and their families, with notes

Information relating to user surveys from the Cancer Information Service, Memorial Sloan-Kettering Cancer Center, New York

Readability papers.  Guidelines to producing information literature for adults

Copies of cancer information leaflets from other organisations

Information on volunteer help from the Memorial-Sloan Kettering Cancer Center

Information on volunteer help from the Memorial-Sloan Kettering Cancer Center

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