Step-free access is available to all floors of the building (via platform and passenger lifts).
Assistance animals are welcome. At the ground floor Information Point, we will be happy to supply your animal with a drink of water.
Wheelchairs are available to borrow during your visit. Please ask at the ground floor Information Point or contact us in advance to reserve.
Blue Badge parking is available. We have a limited number of parking bays available to book for visitors who are Blue Badge holders. Please contact us in advance of your visit to book a space, providing your name and contact details, your date and approximate time of arrival, and your vehicle's description and registration number. Parking bays are subject to availability and confirmed on reply.
The car park is located at basement level, reached using a car lift. The car park is accessed from Gower Place, immediately behind Wellcome Collection. This street is one-way only and is accessed via Gordon Street. The silver car lifts are located halfway along Gower Place on the right-hand side. The rightmost lift is used to access the car park. On arrival, please press the buzzer marked '215 Security' or, if this is not possible, call 020 7611 2222.
There are also several Blue Badge parking bays located a short distance away from Wellcome Collection in the local area. Check Blue Badge London's map for nearby locations.
Adapted toilets are located on lower ground 2, lower ground 1, the ground floor, the first floor and the second floor.
Induction loops are available, both fixed and portable. Fixed induction loops are located at the ground floor Information Point, Library enquiry desks, the Conference Centre reception, and within the Conference Centre meeting rooms and Forum events space.
Portable induction loops and amplifiers are available on request for visitors wishing to take part in our guided gallery tours. If you would like to make use of this equipment, or for further information, please contact us in advance of your visit or visit the information point on the ground floor of Wellcome Collection.
Guided visits are also available to those with extra access needs. A member of the Visitor Experience team will be happy to accompany you on your visit to Wellcome Collection, guiding you around exhibitions and providing extra interpretation where needed. To discuss how a member of our team might best assist you with your visit, and to check availability, please contact us in advance of your visit.
Emergency procedures Wellcome Collection has emergency procedures for the safe evacuation of people with disabilities. Please contact us if you require assistance or would like further information on our procedures.