British National Health Service complaints procedures / by Alonzo S. Yerby.

[Bethesda, Md.] : U.S. Dept. of Health, Education, and Welfare, Public Health Service, National Institutes of Health, 1975.

v, 65 pages ; 24 cm.

"A publication of the John E. Fogarty International Center for Advanced Study in the Health Sciences"

"Code of practice ... reproduced from Report of the Committee on Hospital Complaints Procedure": p. 19-65

Includes bibliographic references