Concept
Complaints (Administrative procedure)
Catalogue
- Books
Patients rights : a guide to GP and hospital services.
Date: 1996- Books
The handling of complaints by the GMC : a study of decision-making and outcomes / Isobel Allen.
Allen, Isobel.Date: 2000- Books
Appraisal and revalidation. 5, Complaints / [prepared on behalf of the Royal College of Physicians by Mary Armitage][and others].
Date: 2007- Books
Complaints about clinical care : correct management / Garth Hill.
Hill, Garth.Date: 1991- Books
Making a complaint in the independent sector : a guide for patients / Independent Healthcare Association.
Date: 2002