Records management and information culture : tackling the people problem / Gillian Oliver and Fiorella Foscarini.

"This book explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices.

It details an innovative framework for analysing and assessing information culture, and indicates how to use this knowledge to change behaviour and develop recordkeeping practices that are aligned with the specific characteristics of any workplace.

London : Facet Publishing, 2014.

ix, 178 pages : illustrations ; 24 cm.

1. Background and context -- 2. The value accorded to records -- 3. Information preferences -- 4. Language considerations and regional technological infrastructure -- 5. Information related competencies -- 6. Awareness of environmental requirements relating to records -- 7. Corporate information technology governance -- 8. Trust in recordkeeping systems -- 9. Bringing it all together.