Data-driven decisions : a practical toolkit for library and information professionals / Amy Stubbing.

London : Facet Publishing, 2022.

xvi, 180 pages : illustrations ; 24 cm

Includes bibliographical references (pages 171-173) and index.

Part 1. Background. Introduction ; Using the toolkit -- Part 2. The toolkit. Step 1: Identify ; Step 2: Collect ; Step 3: Map ; Step 4: Analyse ; Step 5: Act ; Step 6: Review -- Part 3. Going further. Moving from a transactional to a transformational service using data / Helen Rimmer ; Collection mapping for collection management / Amy Stubbing ; User experience and qualitative data / Emilia Brzozowska-Szczecina ; Alternative data sources: using digital and social media to inform management decisions in your library / Leo Appleton ; Starting from scratch: building a data culture at the University of Westminster / Sarah Maule ; Back to the drawing board: how data visualisation techniques informed service delivery during the COVID-19 pandemic / Elaine Sykes.