A pocket guide to COVID-19 etiquette with Elaine Swann : by Malaka Gharib.

"Last week, I was inside a convenience store, and a deliveryman was stocking up sodas in the refrigerated aisle without wearing a mask. It made me feel uncomfortable. We were in a small, windowless space together. If the deliveryman had been sick and shedding virus, it could have easily spread through the air inside the store. As I waited in the checkout line, I felt my anxiety growing. What should I do in this situation? Should I say something? That's when I could have really used the advice of Elaine Swann, founder of the Swann School of Protocol, an etiquette training institute. She trains people on good manners, for example, how to engage in small talk or which fork to use at the dinner table. Now, amid the coronavirus pandemic, she has been helping people navigate some tricky new social dilemmas — like my convenience store situation. Although we are living through a pandemic, says Swann, people still want to treat each other with kindness and respect — and "conduct themselves so that they're not offending others, not hurting other people's feelings. Swann [...] talked to NPR about how to tackle six common COVID-19 conundrums [resulting in this zine]."--Provided by author. https://www.npr.org/2020/07/28/896134292/covid-19-etiquette-6-common-conundrums-and-a-printable-pocket-guide?t=1596638317976&t=1624968920366