Handbook of usability testing : how to plan, design, and conduct effective tests / Jeff Rubin, Dana Chisnell.

  • Rubin, Jeffrey, 1949-
Date:
[2008], ©2008
  • Books

About this work

Description

"This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect."--BOOK JACKET.

Publication/Creation

Indianapolis, IN : Wiley Pub., [2008], ©2008.

Physical description

xxxvi, 348 pages : illustrations ; 24 cm

Contributors

Edition

2nd ed.

Notes

Includes index.

Contents

Part One: Usability testing: an overview. What makes something usable? -- What is usability testing? -- When should you test? -- Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan -- Set up a testing environment -- Find and select participants -- Prepare test materials -- Conduct the test sessions -- Debrief the participant and observers -- Analyze data and observations -- Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience.

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Where to find it

  • LocationStatusAccess
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Identifiers

ISBN

  • 9780470185483
  • 0470185481