Measuring the user experience : collecting, analyzing, and presenting usability metrics / Tom Tullis, Bill Albert.

  • Tullis, Tom (Thomas)
Date:
[2008], ©2008
  • Books

About this work

Description

"Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, Web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology."--BOOK JACKET.

Publication/Creation

Amsterdam ; Boston : Elsevier/Morgan Kaufmann, [2008], ©2008.

Physical description

xvii, 317 pages : illustrations ; 24 cm.

Bibliographic information

Includes bibliographical references and index.

Languages

Where to find it

  • LocationStatusAccess
    Closed stores
    /TUL

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Identifiers

ISBN

  • 9780123735584
  • 0123735580