Facilities

Admission to Wellcome Collection and our exhibitions is free. Please note that we are operating a random bag check on entry.

 

Information Point

Our visitor Information Point can be found in the atrium on the ground floor. Ask one of our Visitor Services team about your visit to Wellcome Collection. The Information Point also serves as a meeting point for our free public guided tours.

+44 (0)20 7611 2222

info@wellcomecollection.org

Toilets

Visitor toilets are located on level -2, level -1, level 0, level 1 and level 2. Adapted toilets can also be found on these floors.

 

Security

Visitors should be aware that CCTV operates throughout the building for the security and safety of our staff, visitors and property and to monitor visitor patterns. We request that visitors do not leave pushchairs, baggage or any other personal belongings unattended. We reserve the right to search your bags in the interest of security.

Lost property

To enquire about lost property, please visit our Information Point on the ground floor in person, call +44 (0)20 7611 2222 or email info@wellcomecollection.org.

In order to recover lost valuables, please ensure you have a form of ID with you when visiting Wellcome Collection.

WiFi

WiFi is free and available for all throughout Wellcome Collection – but in the café, if you aren't eating, we ask you to make way for those who are during busy periods. Wifi is limited to one hour in the Reading Room.

The visitor cloakroom is currently situated on level 0 behind the information point.

Baby Changing

Baby changing facilities are located on the ground floor on level 0.