Concept
Reference services (Libraries)
Catalogue
- Books
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney.
Ross, Catherine Sheldrick.Date: [2002], ©2002- Books
Success at the enquiry desk : successful enquiry answering -every time / Tim Owen.
Buckley Owen, Tim, 1948-Date: 2000- Books
Rethinking reference : the reference librarian's practical guide for surviving constant change / Elizabeth Thomsen.
Thomsen, Elizabeth.Date: [1999], ©1999- Books
Using the Internet as a reference tool : a how-to-do-it manual for librarians / Michael Sauers.
Sauers, Michael.Date: 2001- Books
The Library and the research worker : proceedings of a joint/annual conference, Birmingham, April, 1960 / edited by J. Munro.
Date: 1961